Q:How to customize pumps and mechanical seals ?
A:Customers could send us application data or drawings , we will select suitable pump and seal .
Q:How long is warranty?
A:About 12 months.
Q:How long is production lead time?
A:Depends on quantity, the normal small amount production is about 10 days.
Q:Type of shipping?
A:Usually by sea, and will be based on the customer's destination to choose the most favorable most appropriate way
Q:What is the shipping terms you can provide?
A:Depends on customer's requirements, we can provide different transportation terms,
such as EXW, FOB, CIF.
Q:How can I pay for my items? What is the payment you can provide? A:Usually by T/T, 30% down payment once PI confirmed, the balance will be paid after inspection and before shipment. L/C at sight.
Q:Who is in charge of after-sales? A:We have professional after sales service team, we will follow up the client's comments and suggest them good solutions,solve client's problems and keeping the clients profit.
){kind=link}